Wednesday, April 13, 2011

Music is My Metaphor

To me, leadership is like the journey of a musician. Some people are drawn to it, some have a natural aptitude for it, and some stumble into it without notice.

Leadership theories range from direct to supporting, task to relationship, active to passive, and everywhere in between. And those are just the academic theories. A leader then makes it their own. Their personality, ethics, and passion shape the way they perform as a leader. In the same way that each musician has their own sound, even when playing the same instrument.

Starting at San Diego State University, in the Hospitality & Tourism Management program is like starting Piano Lessons: Book 1.

Lesson 1:


The first step is learning your major scales. You learn to identify the note both by its sound and how it is played on the piano.


The focus is on the task. You play the right key; you hear the right note; the task is completed. At this step you are still a stranger to the music and the notes. Perhaps you are only doing this because it is a class assignment, not enjoyable for you. But, path-goal theory was a success and now you know your major scales.

Lesson 2:


Learn to play a song you already know the tune of. By knowing the desired outcome of the situation, you will be able to monitor your playing and adjust as necessary to achieve the proper sound. Let's start with "Mary Had A Little Lamb."


Contingency theories state that an effective leadership style can be determined by the situation. Although it does say that you are not able to adapt your personal leadership style for the situation. If this were the case, you would be unable to play the song, even when you know the situation. Luckily, you've learned situational leadership and know that you can change your style as you play. You as a piano player are gaining experience to makes changes as you grow for improvements. You've moved into an acquaintance phase with the music and are learning what to expect when you play.

Lesson 3:

Now that you have learned the building blocks and understand how they can be combined, you are ready to write your own music. You can transform the once individual sounding notes into a beautiful melody.


Hopefully by now you've started to enjoy the piano and the playing process (or else I'm guessing you would have quit during lesson one.) Your experiences and passion will help you combine notes from the piano, other instruments, and outside influences. You can take inspiration for everywhere around you to coalesce into a melody. The transformational outcome will be greater that the sum of the inputs. You've learned that sometimes you will play the wrong key, but you can fix it, move on, and next time you'll play it right. Music and you have become partners in your journey as a musician; you can trust the notes.  


Throughout this journey, you've learned skills and competencies. You've taken bits and pieces of other musical styles to define your own distinct manner of playing. The traits that people are born with can give them an inclination to play music, but personal practice and the passion are key in becoming a successful musician.

In my journey, I'm still in lesson two. I know the type of leader I want to be, and I know the effect I want to have on the people I work with. Implementing it within the next year as I begin my career as a leader will be my experience playing a song I already know. I've had the chance to observe many leaders, both good and bad. I've learned from them, my classmates, and my teachers.  I can take what I've learned apply it to my leadership career, but I won't know what it sounds like until I play it out loud.

Friday, April 8, 2011

Servant Leadership

Servant leadership theory first evolved in 1970 in Robert Greenleaf’s essay “The Servant as Leader”. Greenleaf says that is was a leader’s job to be a servant to their followers, customers, and the community before they worked for their own personal gain. This type of leadership can have a very positive impact on an organizations success. Instead of dominating and telling employees what should be done, a leader will empower their associates and inspire them to go above and beyond. Servant leadership focuses on team building and relationships. The theory says by having good relationships with your associates and taking care of their needs, they will in turn take care of the guests and give excellent service. This style of leadership is widely seen in a company like Marriott, founded on the principle that if you take care of your employees, they will take care of your guests and in turn create loyalty and increased long-term growth. The theory incorporates employees into the decision making process therefore creating “buy-in” from employees and fostering a greater work ethic and job satisfaction. Servant leadership defines a leader through ten major characteristics: listening, empathy, healing relationships, awareness, persuasion, conceptualization, foresight, stewardship, commitment to human resource development, and commitment to building community. All of these help a leader become a better servant to the needs of their employees. Although servant leadership has only been around 40 years, the theory dates back to 4th century B.C. Chanakya wrote in his book Arthashastra, “the king shall consider as good, not what pleases himself but what pleases his subjects, the king is a paid servant and enjoys the resources of the state together with the people.” The leader focuses on pleasing his subjects to create a harmonious society and a productive one at that. I think this style of leadership is helpful because it helps the leaders to be more aware of their environment and surrounding issues. I feel that leaders with this attitude are more likely to succeed as a company because every one has input and participation with the overall goal and accomplishing it. There might be some trouble when it comes to a leader’s personal goals, although if they are successful with their team, it seems logical they would move up through the company. The servant leadership style does not leave opportunity to identify a specific individual either for a success or discipline action. It makes it harder for one person to stand out amongst a group that is more focused on success as a whole rather than individual accomplishment. Overall, I think servant leadership is a good philosophy to lead by, but at times it will be necessary to adapt the leadership style to the situation. A good leader will utilize multiple leadership styles throughout their career, knowing that there is not one best philosophy for all challenges.

further reading: http://www.greenleaf.org/